COVID-19 restrictions and Council services

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*** UPDATE 14 January 2021 ***

The George Bolton Swimming Centre will be running the VacSwim program in January as the City of Burnside believes this program plays a vital role in teaching our children to swim and the importance of water safety. The VacSwim program will run on weekday mornings from 4-12 January 2021.

Subsequently due to COVID restrictions we cannot offer recreational swimming during these times, however the pool will open for recreational swimmers from 12 noon each day, with the usual online booking system.

Lap swimming is not affected by these changes.

*The pool will be open for patrons with under 4 year old’s to access the Toddler pool in a very limited capacity during the morning sessions. Please book online prior to attending .

***

The following services are unchanged and will operate under the direction from SA Health and SAPOL and physical distancing is required. Please do not visit if you are unwell:

  • Community Centre's and activities. This includes activities usually held at the Burnside Community Centre, Glenunga Hub, Dulwich Community Centre, Burnside Ballroom and Burnside Town Hall. These events and activities are offered in line with State Government directions - adhering to strict density restrictions of 1 person per 2m², and implementing the QR Code system requirements. Please do not attend if you are unwell. Contact the Community Centre to check that your activity is available before attending.
  • Our Volunteer services and programs however Council will be strongly implementing and adhering to COVID-19 density and social distancing requirements. Please do not attend if you are unwell.
  • The Commonwealth Home Support Program. All services supporting our vulnerable residents are being offered. This includes transport to medical appointments, personal care and the 'Shopping For' service will still be offered to clients who are vulnerable (for CHSP clients only). All CHSP clients can still call 8366 4193 if assistance is needed.
  • All playgrounds, parks, exercise equipment and the #rideburnside pump track including personal training and boot camps in City of Burnside parks and reserves. Please adhere to social distancing and the 1 person per 2m² rules as you enjoy the parks, reserves and playgrounds in our City. You are encouraged to bring your own hand wipes, sanitiser and wash your hands after use.
  • The Burnside Library and Toy Library. Returns of books and toys are welcome. eResources for reading books and magazines online are available.
  • Burnside Library activities and events such as Baby Chat, Story Time, Bed Time Story Time, Adult Story Time, Home Service. These events and activities are offered in line with State Government directions - adhering to strict density restrictions and implementing the QR Code system requirements. Please do not attend if you are unwell. Contact the Burnside Library to check that your activity is available before attending. The Library will be adhering to strict density restrictions of 1 person per 2m².
  • Civic Centre Customer Service Desk and the Civic Centre.
  • The George Bolton Swimming Centre is open for lap swimming, Swim School and limited recreational swimming (with the exception of 4-12 January 2021 as noted above). Please book online prior to attending.
  • Pepper Street Art Gallery at normal opening times, including recommencement of classes and groups, subject to strict density restrictions and implementation of the QR Code system requirements. Please do not attend if you are unwell.
  • The Regal Theatre at normal times with COVID-19 restrictions in place.
  • Outdoor 'Fitness in the Park'.

Services that will remain closed until further notice include:

  • Tusmore Wading Pool. The Wading Pool will be reviewed in line with State Government directions and COVID-19 restrictions.

Need to know more about COVID-19? The Federal Department of Health and SA Health websites are the trusted sources for information. See the Important Links section above.


Stay safe everyone.



*** UPDATE 14 January 2021 ***

The George Bolton Swimming Centre will be running the VacSwim program in January as the City of Burnside believes this program plays a vital role in teaching our children to swim and the importance of water safety. The VacSwim program will run on weekday mornings from 4-12 January 2021.

Subsequently due to COVID restrictions we cannot offer recreational swimming during these times, however the pool will open for recreational swimmers from 12 noon each day, with the usual online booking system.

Lap swimming is not affected by these changes.

*The pool will be open for patrons with under 4 year old’s to access the Toddler pool in a very limited capacity during the morning sessions. Please book online prior to attending .

***

The following services are unchanged and will operate under the direction from SA Health and SAPOL and physical distancing is required. Please do not visit if you are unwell:

  • Community Centre's and activities. This includes activities usually held at the Burnside Community Centre, Glenunga Hub, Dulwich Community Centre, Burnside Ballroom and Burnside Town Hall. These events and activities are offered in line with State Government directions - adhering to strict density restrictions of 1 person per 2m², and implementing the QR Code system requirements. Please do not attend if you are unwell. Contact the Community Centre to check that your activity is available before attending.
  • Our Volunteer services and programs however Council will be strongly implementing and adhering to COVID-19 density and social distancing requirements. Please do not attend if you are unwell.
  • The Commonwealth Home Support Program. All services supporting our vulnerable residents are being offered. This includes transport to medical appointments, personal care and the 'Shopping For' service will still be offered to clients who are vulnerable (for CHSP clients only). All CHSP clients can still call 8366 4193 if assistance is needed.
  • All playgrounds, parks, exercise equipment and the #rideburnside pump track including personal training and boot camps in City of Burnside parks and reserves. Please adhere to social distancing and the 1 person per 2m² rules as you enjoy the parks, reserves and playgrounds in our City. You are encouraged to bring your own hand wipes, sanitiser and wash your hands after use.
  • The Burnside Library and Toy Library. Returns of books and toys are welcome. eResources for reading books and magazines online are available.
  • Burnside Library activities and events such as Baby Chat, Story Time, Bed Time Story Time, Adult Story Time, Home Service. These events and activities are offered in line with State Government directions - adhering to strict density restrictions and implementing the QR Code system requirements. Please do not attend if you are unwell. Contact the Burnside Library to check that your activity is available before attending. The Library will be adhering to strict density restrictions of 1 person per 2m².
  • Civic Centre Customer Service Desk and the Civic Centre.
  • The George Bolton Swimming Centre is open for lap swimming, Swim School and limited recreational swimming (with the exception of 4-12 January 2021 as noted above). Please book online prior to attending.
  • Pepper Street Art Gallery at normal opening times, including recommencement of classes and groups, subject to strict density restrictions and implementation of the QR Code system requirements. Please do not attend if you are unwell.
  • The Regal Theatre at normal times with COVID-19 restrictions in place.
  • Outdoor 'Fitness in the Park'.

Services that will remain closed until further notice include:

  • Tusmore Wading Pool. The Wading Pool will be reviewed in line with State Government directions and COVID-19 restrictions.

Need to know more about COVID-19? The Federal Department of Health and SA Health websites are the trusted sources for information. See the Important Links section above.


Stay safe everyone.

  • No recreational swimming

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    26 Nov 2020
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    Thursday 26 November, Friday 27 November and through the weekend will see temperatures rise to 40c. Unfortunately, due to current COVID-19 restrictions (in place until Tuesday 1 December), pools are NOT open for public access to recreational swimmers. They are only open for rehabilitation and fitness (lap swimming) through the booking system.

    The advice from Recreation SA to avoid disappointment is to: plan ahead, check to see if your desired centre is open and make a booking if required, ONLY to attend for fitness or rehabilitation swimming, come properly prepared if you do visit, and WATCH AROUND WATER to keep your family safe.

    We would love to see you, and we value your business, but we may have to turn visitors away if you are not swimming for fitness or rehabilitation purposes. We can’t wait to see you again once these restrictions have been lifted.

    The state's peak aquatic bodies have given a full statement available on Council's Latest News.

  • COVID-19 update 18 November 2020

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    18 Nov 2020
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    The Premier today enacted special measures to ‘lock down’ South Australia in response to the escalating COVID-19 health crisis. These measures directly impact the regular operations of our Council, employees and residents.

    On the basis of detailed information still to be confirmed in relation to the definition of 'essential services', we have decided to close all of our operations for the six day period, with the exception of the following essential services:

    • Council provided Waste Management services and East Waste collections (including hard waste and bin repairs).
    • Essential Commonwealth Home Support program services.
    • A skeleton staff to deal with essential or emergency services.
    • Cleaning of public toilets.
  • COVID-19 Restrictions and Council Services

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    17 Nov 2020
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    The City of Burnside has responded to the announcement yesterday from South Australian Premier Steven Marshall providing an update on the COVID-19 directions for the community.

    A new COVID-19 cluster has emerged in our State and the situation is rapidly evolving.

    Chief Executive Officer Chris Cowley says “I want to reassure you that the Council is continuing to manage the situation through the Local Government Association SA, SA Health and the Eastern Health Authority.”

    From Tuesday 17 November, new social distancing and density restrictions are in place that will impact the services that Council provides to the community.

    “It will be business as usual for the majority of Council’s services,” Mr Cowley says. “However as the health and safety of our community and staff is our priority, the following services will alter for a two-week period from 17 November to 1 December:

    • All recreation facilities will temporarily close. The George Bolton Swimming Centre will remain open for lap and rehabilitation swimming; and closed for recreational swimming.
    • The Burnside Library, Regal Theatre and Pepper Street Arts Centre will remain open with strict social distancing and a density requirements of 1 person per 4m².
    • All Council-run social programs and community activities will cease.
    • All Volunteer programs will cease, including the Justice of the Peace service.

    To help with social distancing and good hygiene, signage, hand hygiene facilities, keeping interaction to a minimum through screens and employment of physical barriers and buffer zones will remain in place.

    “Please do not attend community centres if you are unwell,” Mr Cowley says.

    Council encourages queries to be done over the phone on 8366 4200 or via email on burnside@burnide.sa.gov.au

    For more information visit Council's COVID portal.

  • 1 June 2020 update

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    18 Jun 2020
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    ** Effective Monday 1 June 2020 **

    Our CEO Chris Cowley said that the City of Burnside continues to take steps to reassess its service delivery and offerings in light of the COVID-19 pandemic.

    "The City of Burnside continues to take steps to reassess its service delivery and offerings in light of the easing of COVID-19 restrictions ," Mr Cowley said. "Monday 1 June will see us making the following alterations to current services, where safe to do so and ensuring that the safety and protection of our community comes first. Services / facilities not listed below will continue with any existing arrangements until further updates are provided," Mr Cowley said.

    Coupled with our responsibilities for the health and safety of customers, the library and customer service area will each be limited to 20 patrons at any one time (not including staff).

    To help with social distancing and good hygiene, signage, hand hygiene facilities, keeping interaction to a minimum through screens and employment of physical barriers and buffer zones will remain in place. Please note that the library and general customer service areas are classed as separate sections and will be operating accordingly with specific entry and exit points.

    The Greenhill Road entrance to the Civic Centre remains closed.

    The modifications to Council's services include:

    • The Civic Centre Library will open normal hours under modified conditions; welcoming 20 patrons at any one time. A ‘browse and borrow’ approach is in place with patrons asked to move quickly and efficiently through the library area. The library computer facilities are available for public use with four (4) PCs available for use with a limit of 30 minute sessions per day per customer. Hand sanitiser and wipes will be available at each PC, and we ask patrons to clean the PC before and after use. eResources for reading books and magazines are still available.
    • Library returns (books, toys, DVDs etc) are being accepted at the returns section located at the entrance to the library.
    • The Civic Centre Customer Service Desk is open for normal hours of business. Stringent new measures are in place to ensure social distancing and limited public numbers, and access, to the area such as new plexiglass screens and markers. No face to face meetings are permitted in the Atrium or Cloisters area. We encourage any queries to specific staff to be done over the phone or via email.
    • Council run community programs and activities usually held at the Burnside Community Centre, Glenunga Hub, Dulwich Community Centre, Burnside Ballroom and Burnside Town Hall will not commence in the short-term. There are still numerous requirements which Council needs to manage. Therefore we will only re-start Council programs once Council is comfortable we are able to ensure the highest level of safety and amenity for the community. Every effort is being made to ensure that as soon as we have official confirmation on the next steps of transition and a ‘green light’ from the government, we will welcome everyone back. Online activities are still still available.
    • All of our community centres will remain closed to hirers.
    • The Community Centre Service Desk is closed.
    • The Regal Theatre renovation works (including replacement of seats, repainting and new flooring) are ongoing. This work was originally programmed to occur this financial year. However, the impact of COVID-19 has caused delays in delivery of materials and the works are now expected to be completed by the end of July 2020. We look forward to inviting and welcoming you to a launch of the newly refurbished Theatre, in the coming months.
    • Pepper Street Arts Centre – will reopen its doors with limited services on 9 June.
    • All playgrounds, exercise equipment and the #rideburnside pump track are open.
      You are encouraged to bring your own hand wipes, sanitiser and wash your hands after use.
      Please adhere to social distancing rules, and remember no more than 10 people per gathering, as you and your child enjoy the playgrounds in our City.
    • The new public gathering limit of 20 persons (as at 1 June) will be in place for personal training and boot camps in City of Burnside parks and reserves.
    • The George Bolton Swimming Centre and Tusmore Wading Pool are now closed for the winter season.
    • The Commonwealth Home Support Program will continue to provide certain essential wellbeing services. Non-essential services will cease.
    • Volunteers and the volunteer program is on hold. This also means that the Justice of the Peace Service that is offered by volunteers remains unavailable. You can contact JP Services on 131882 or email jpservices@sa.gov.au. Or look online for a JP near you.
    • Recognising these unprecedented circumstances, Council will not impose late fines or interest on the fourth rates instalment for 2019/20 that are due on 1 June 2020.
    • Sports clubs and other hirers of recreational facilities will be asked to abide by the advice of their official professional body and State and Federal Government guidelines.
    • Council meetings will continue online.
    • All creditors paid within 14 days to drive small business cash flow.
    • Assistance with Rates Hardship is available for residents affected by unemployment, reduced income, loss income or retirees with self managed funds.
    • It will continue to be business as usual for the Ranger services and compliance teams, field services from the depot, the rapid response team and waste collection and management.
  • Re-opening of playgrounds and parks

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    05 May 2020
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    In line with advice from SA Health, ALL playgrounds within the City of Burnside will progressively start reopening from noon today, with all open by midday tomorrow!

    This will also include the #rideburnside pump track located at the Civic Centre.

    You are encouraged to bring your own hand wipes, sanitiser and wash your hands after use.

    Please adhere to social distancing rules, and remember no more than 10 people per gathering, as you and your child enjoy the playgrounds in our City.

  • Message from Mayor

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    07 Apr 2020


  • Books for Burnside Delivers

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    08 Apr 2020
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    The Greene family of Beulah Park has been practising social distancing for over three weeks with no school and no outings. “We felt it was our social responsibility,” says Mum, Viv. Taking advantage of the Books to Burnside program the family received a home delivery of books. Viv wrote to us to express her thanks.

    “We wanted to write and thank you for delivering our books today and for the fantastic choice of books you made for us. We had a lovely call today saying our item that we had put on hold had arrived and would we like it delivered. The lovely lady who called also offered to choose some books for my kids. They were so delighted with the delivery and the choices. We wanted to thank the staff for this amazing service and all you do for our community. Alexa has already finished one book and we have begun the fantastic book you sent us on Charles Todd. Amazing book choices. I am sure your service will be invaluable to those living alone and to older Burnside residents who really should not be going out.”

    Pictured (L – R): William, 11, Allegra, 9 and Alexa, 5

    If you want Library items home delivered call us on 8366 4280 or go online at www.onecard.network/burnside

  • 'Shopping for' Service

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    08 Apr 2020
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    Our ‘shopping for’ service is extended to ALL residents over 65 years.

    We want to ensure our older residents stay safe and supported. ‘Shopping for’ is a service where Council will undertake a weekly shop for residents, delivering goods to their doors.

    Tony and Jill Bransberry are the first to take advantage of this service. The Glenunga couple are both in their 80s. “I am having trouble with my mobility,” says Tony. “I’m worried about everything that is going on out there (coronavirus).” His wife agrees saying, “Our daughter told us to stay at home so this service is excellent.” Council worker Sam, a swimming pool casual, picked up their shopping list and bags and did their shopping at Burnside Village then hand delivered to their door. Sam was redeployed when the pool season was cut short so she still receives her wage. “It is good to get out and about,” says Sam. “The only thing I couldn’t get for them was toilet paper."

    For help with your shopping call 8366 4200.

  • Casual staff helping out

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    08 Apr 2020
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    Council has many casual staff, particularly working at the George Bolton Swimming Centre Burnside on a seasonal basis.

    With the early closure of the Centre on 17 March due to COVID-19, 35 casual staff had their season cut short by six weeks. They have been assured of pay for their average hours until the end of the swim season (26 April). To keep them engaged Council has offered to relocate them to other parts of the business to help with workload.

    Emma Scheer, 22 and Thomas Jaeschke, 25, were seasonal casuals averaging 15 – 25 hours each week as lifeguards. Emma also worked on reception at the Centre. They are both working in the Library today helping to fold and collate community engagement letters for an upcoming consultation. Emma says she is happy to help “wherever I can be useful”.

    “We have been told we may be needed to help deliver meals to older people,” Emma says. Thomas is grateful for the work. “It is good to be doing something,” he says.

    Both have been socially impacted by the coronavirus. “I haven’t seen my boyfriend for a few weeks,” Emma says. “He had a cold so I stayed away.” Thomas describes himself as “very social” but now has to do have a lot of his contact on line but it’s hard to keep in touch with loved ones who are not always computer savvy. “I can’t visit my grandma every week, any more,” he says.

    They also agree the Swimming Centre is a great place to work. The supervisors are brilliant,” Thomas says. “They are caring and supportive – you know they’ve got your back.”

    Active Members (Multi-Visit Pass and 12 Month Memberships)

    To all our active members (multi visit passes and 12 month) these passes under normal operation are valid for 12 months from the date of purchase. The Centre was due to close for the season on Sun 26 April 2020, but with the closure date being brought forward to Wed 18 March 2020, the season was reduced by approximately 6 weeks. Taking this into account and given the unprecedented circumstances, we will be extending all active memberships by another 2 months (8 weeks) as a result of this early closure. This extension on membership is an internal process, so as an active member there is no need for any action on your behalf. When we reopen and you come in for a swim please ask our front desk staff what your new expiry is. Unless notified otherwise, season 2020/21 is due to commence on Sat 19 Sept 2020, and we really hope everyone will be back swimming from then.


  • Council is here to help

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    01 Apr 2020
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    I hope that this message finds you and your family, friends and loved ones, in good health and good spirits in these difficult times where we face uncertainty on a daily basis. I also hope that you are coping with all the changes that have been inflicted upon us as individuals and as a community. As I said in my previous message these are tough times, with people losing their livelihoods, losing their businesses and worrying about loved ones far away. The world is a different place. But we shall overcome this. We have done it before. Previous generations have got through wars and depression and come out on the other side, challenged but renewed and reinvigorated. Remember if you do need help, please contact Lifeline Adelaide on 131144 or the Beyond Blue counselling line on 1300 22 4636.

    If you are home and are just feeling a little lonely and would like a chat call our Chat Line on 83664176.

    Change is inevitable; it is just that it is difficult to comprehend. The changes that have been made are to protect us all, not just the most vulnerable. We must consider others apart from ourselves. That word ‘unprecedented’ comes to mind, but we can use this time to set new precedents, norms and take actions to build a better place to live.

    Personally, I am finding things to do that have been in the ‘procrastination’ basket for too long and my garden is getting a bit more attention as planting season draws nigh. I am finding books at home to reread and friends tell me they are getting ‘crafty’.

    Tomorrow I will be heading into the office briefly to record some Picture Book readings for the library to use for your young ones to view online. On Monday I will record a video message to you all in advance of the Easter break. This year it will undoubtedly be a quiet one for most of us.

    I am in daily contact with our CEO and regular contact with Elected Members, the Local Government Association and the Eastern Health Authority about changes being made, in order for us to continue to be proactive in supporting our community. I have participated in online discussions with Mayors across the State, the Premier, Minister Knoll and Senators Birmingham and Rushton who have been providing councils with updates. They each have encouraged and thanked councils for continuing to be at the forefront of delivering services and supporting our communities to help keep the economy going.

    Finally, I take this opportunity to thank all of the staff of Burnside Council for their grand efforts to help maintain services to our community. These are testing times, but they are all pulling together. Well done and thank you! A special thank you also needs to be extended to all of the people in our City helping, either through their work or their own time, to benefit others. This includes our emergency services and medical staff who I know are working tirelessly and around the clock, playing a vital and valued role in our efforts to protect and keep the community safe.

    Mayor Anne Monceaux