Community satisfaction high

The City of Burnside's 2020 Annual Community Survey was released today with the Burnside community giving the highest satisfaction rating since 2013.

The survey is conducted on a yearly basis to understand the community's perceptions of the Council's service delivery performance.

It is the only fully representative survey conducted in the City and the results are a genuine reflection of our community's opinion. The results are used to inform decision making at Council.

Our community's overall satisfaction with Council is the highest it has been since 2013 when this survey commenced. The increase is driven by significant improvement in the proportion of very satisfied responses - increasing from 40 per cent in 2018 to 60 per cent in 2020.

Council also asked the community for an opinion on three strategic questions:

  • Council advocacy for activating cycling (advisory panel, advocate with cycling bodies, ERA approach);
  • Support for electronic consultation or an option to ‘opt out’ of hard copy consultation; gauge whether residents would be interested in reducing footprint and costs around consultation and other available tools; and
  • Support for more shrubs and understory plantings in parks and Council Infrastructure to support habitat and birdlife.

To find out all the results, or to read the report, visit the Annual Community Survey webpage.

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